100% Odor Elimination Limited Guarantee

No More Odor wants you to be 100% satisfied! Due to the degree and causes of the offending odor, no company can guarantee the offending odor will be 100% gone. At No More Odor we strive to remove as much as possible; we consider 90% reduction in the offending odor to be very successful, In fact the majority of the time the odor is 100% gone. No More Odor Guarantees that the odor will be less than prior to treatment. we will be more than happy to come back and retreat any area where you feel an odor still remains - without charge*. Please note our "Guarantee Limitations" below. *a nominal trip charge will apply

Updated 2019:
After almost 20 years strictly removing odors we lengthened the Ozone Shock Treatment time from 4-6 hours to 16+ hours (Maximun amount of time per sq. ft. without doing any damage). This change has proven to be very effective! Every odor issue is differnt for example: Tobacco smoke odor typicle results in over 98% of the homes and business's we service that 80-100% of the odors will be removed. With that said, there will be one or two homes a year that only 50/60% will be removed as it is embedded in the insulation of the air handler/HVAC ducts. Pet, mold and mildew odors usually result in 100% odors removed. Urine odors, cat pee-spray: Ozone shock treatment will eliminate the residual bacteria/odors in AC Ducts/Air Handlier, walls, etc... and the rest is depending upon how much urine / spray is soaked into floor/carpet/baseboard/wall etc... as Ozone is a gas and cann't easily penerate the solid service.
With the above update to the length of time we preform a Ozone Shock Level Treatment a secound treatment will not help as the Ozone removed all the odors from the first treatment that it's capable of doing. However if you still wish for a 2nd Ozone Shock Treatment we will preforme a 2nd treatment after the listed property owner signs a damage waiver and provides pre-payment of 50% of the price of orginal charge.

Guarantee Limitations: Hidden Causes:

When a strong odor remains after treatment it is usually do to a Hidden Cause, we do not guarantee our work. However, on a positive note, the smell coming from the hidden cause will be much easier to locate. *We now provide a free re-treatment, no questions however a nominal trip charge will apply

Some hidden cause examples:

• Mold caused by a moisture problem
• Dead rodents behind drywall
• Cigarette butts in a closet or under a cupboard
• Rotting garbage

The source of offending odor must be removed before the ozone treatment can be completely effective. Otherwise, odor will return.

note: Painting the surfaces in the house will cover the chemical that the smoke produces, but the smoke odor is trapped behind the paint. Ozone cannot penetrate the painted surface.